#company_title{background-color:#00162C;color:#FFF;float:left;font-size:24px;line-height:60px;margin:0;padding:0;text-align:left;}
#content_container{color:#666;margin:0 auto;padding:0;text-align:left;width:900px;}
#content_left{float:left;margin:0;text-align:left; padding-top:20px;width:640px;}
#side_menu{background-color:#EDF4F6;border:1px dotted #25A2C3;border-top:0;float:right;margin:0;padding:15px;text-align:left;width:208px;}
#side_menu ul{list-style:none;margin:0 0 10px;padding:0;}
#side_menu ul li{line-height:25px;margin:0;padding:0;}
#top{background-color:#00162C;height:60px;margin:0 auto;padding:0;text-align:left;width:960px;}
#top_container{background-color:#00162c;border-bottom:3px solid #036;color:#FFF;height:60px;margin:0;padding:0;text-align:center;}
#top_menu{background:#F5F5F5 url(images/top_menu_bg.gif) repeat-x;height:30px;line-height:30px;margin:0;padding:0;text-align:left;}
#top_menu ul{list-style:none;margin:0;padding:0;}
#top_menu ul li{float:left;margin:0;padding:0;}
#top_menu ul li a,#top_menu ul li a:visited{color:#666;display:block;height:30px;line-height:30px;padding:0;text-align:center;text-decoration:none;width:100px;}
#top_menu ul li a.down,#top_menu ul li a.down:visited,#top_menu ul li a.down:hover{background-color:#FFF;border-right:1px solid #EBEBEB;color:#333;font-weight:700;width:99px;}
#top_menu ul li a:hover{background-color:#EBEBEB;color:#333;}
#welcome_box{float:right;margin:0;padding:10px;text-align:right;}
.absmiddle{vertical-align:middle;}
.breadcrumb{background-color:#25A2C3;margin:0;padding:10px; color:#fff;}
.breadcrumb a, #welcome_box, #welcome_box a{color:#fff;}
.clear{clear:both;}
.green{color:#006F0F;}
.header{color:#1a4d80;font-size:14px;font-weight:700;}
.red{color:#BF0000;}
.small{font-size:11px;}
.warning{background-color:#FFFFDF;border:1px solid #FDFF3F;margin:0 0 10px;padding:10px;}
.contentbox{padding:10px;margin:0 0 10px;text-align:center;}
.errorbox{background-color:#FFBFBF;padding:10px;margin:0 0 10px;text-align:center;color:#7F0000;}
.successbox {border: 1px solid #66CC00;font-weight: bold;background-color: #DDFFC6;text-align: center;padding: 10px;color: #009933;}
.clientareatableactive{background-color:#DFFFE0}
.clientareatablepending{background-color:#EFEFEF}
.clientareatablesuspended{background-color:#FFF6CF}
.clientareatableterminated{background-color:#FFCFCF}
.clientticketreplyheader{background-color:#EBEBEB;color:#333;border:1px dotted #bbb;border-bottom:1px solid #EBEBEB;}
.clientticketreply{background-color:#F5F5F5;margin:0 0 10px;padding:10px;border-right:1px dotted #bbb;border-bottom:1px dotted #bbb;border-left:1px dotted #bbb;}
.adminticketreplyheader{background-color:#c0e4ee;color:#333;border:1px dotted #6cc0d6;border-bottom:1px solid #EDF4F6;}
.adminticketreply{background-color:#EDF4F6;padding:10px;margin:0 0 10px;border-right:1px dotted #6cc0d6;border-bottom:1px dotted #6cc0d6;border-left:1px dotted #6cc0d6;}
.networkissueaffected{background-color:#EFEFEF;padding:10px;margin: 0 0 10px;}
.textgreen{color:#158F00;}
.textred{color:#9F0000;}
body{background-color:#369;background-image:url(images/bg_background.gif);background-repeat:repeat-x;margin:0;padding:0;}
form{margin:0;padding:0;}
h1{color:#1a4d80;font-size:24px;font-weight:400;margin:0 0 12px;padding:0 0 3px;}
h2{color:#333;font-size:18px;font-weight:400;margin:0 0 10px;padding:0 0 3px;}
h3{color:#666;font-size:16px;font-weight:700;margin:0;padding:10px 0 5px;}
hr{background-color:#EBEBEB;border:0;border-top:1px solid #EBEBEB;height:0;margin:10px 0;overflow:hidden;}
input,select,textarea{color:#666;font-family:Lucida Sans Unicode, Lucida Grande, sans-serif;font-size:12px;margin:0;padding:2px;}
p{margin:0 !important;padding:3px 0 8px;}
table.data{margin:0 0 10px;padding:0;}
table.data td{background-color:#FFF;border-bottom:1px solid #EBEBEB;}
table.data th{background-color:#888;border-bottom:1px solid #333;color:#FFF;font-weight:400;}
table.data tr.clientareatableactive td{background-color:#DFFFE0 !important;}
table.data tr.clientareatablepending td{background-color:#EFEFEF !important;}
table.data tr.clientareatablesuspended td{background-color:#FFF6CF !important;}
table.data tr.clientareatableterminated td{background-color:#FFCFCF !important;}
table.frame{margin:0 0 10px;padding:0;border:1px solid #ddd;border-bottom:0;}
table.frame table td{background-color:#FFF;border-bottom:1px solid #ddd;}
table.frame table td.fieldarea{background-color:#F5F5F5;color:#333;text-align:right;border-right:1px solid #ddd;}
.kbarticle {padding: 2px 5px 5px 15px;}
.kbviews {color:#A8A8A8;font-size:10px;}
.kbalsoread {padding: 5px 5px 5px 15px;background-color: #F5F5F5;border-bottom: 1px solid #ccc;font-weight: bold;margin: 10px 0 10px 0;}


.bubble { 
line-height:18px;
width:100%;
}
.bubble .name { 
float:left;
width:90px;
text-align:right;
padding-top:23px;
font-size:14px !important;
}
.bubble .arrow {
position:relative;
top:20px;
left:11px;
float:left;
z-index:2;
}
.bubble .text {
position:relative;
margin-left:118px;
border:1px solid #ccc
;-moz-border-radius:5px;
-webkit-border-radius:5px;
padding:20px;
padding-bottom:0;
min-height:80px;
}
.bubble p { margin:0 0 0.6em 0 !important; }
.bubble .client { background:#fff url(../../images/bgclient.gif) bottom repeat-x; }
.bubble .admin { background:#fdfcea url(../../images/bgadmin.gif) bottom repeat-x; }
.bubble .attach {
border:1px dotted #ccc;
background:#f4f4f4;
padding:10px;
margin-bottom:1.5em;
}